Resources

About

Under Article 35 of the UEFA Club Licensing and Financial Fair Play Regulations, clubs across Europe are required to appoint a supporter liaison officer (SLO) to ensure proper and constructive discourse between them and their fans. The introduction of this licensing requirement constitutes a landmark in club-supporter relations and emphasises the importance attached to dialogue and communication between clubs and fans.

Supported by fans

In recent years fan representatives across Europe have highlighted the need for improved communications between supporters, clubs, governing bodies and the police and eventually proposed the implementation of SLOs after intensive discussion at national and European levels.

Supported by UEFA and national associations

UEFA believes such dialogue better reflects the nature of football as a game with a variety of interest groups whose views need to be considered. Football fans were for a long time ignored in this dialogue, but are now considered valued stakeholders/members of the football family.

Resources

There is a variety of resources related to the SLO project, produced by SD Europe, Licensing Bodies (national associations and leagues), club SLOs, supporters’ organisations (eg FSE), European Institutions (Council of Europe, European Union). We have group them in five categories:

• Publications, rulings, recommendations and research by EU institutions and supporters’ organisations
• Rules and regulations, produced by Licensing Bodies
• Surveys and research conducted by Licensing Bodies and supporters’ organisations
• Toolkit documents produced by SD Europe
• Best practice training outline provided by Licensing Bodies

The official UEFA SLO Handbook can be found here, and the Scottish SLO Handbook can be found here.