In partnership with the Scottish FA, we operate and run the Supporter Liaison Officer (often abbreviated to SLO) programme. The SLO role requires clubs participating in UEFA competitions to appoint a full-time member of staff to work and engage with supporters, acting as a key point of contact. The introduction of this licensing requirement constitutes a landmark in club-supporter relations and emphasises the importance attached to dialogue and communication between clubs and fans.
Benefits of the SLO role have been identified by UEFA as including:
Our activities include the creation and distribution of a best practice handbook, a development day and communication channels for SLOs to network and share ideas among themselves.